Legal

Terms & Conditions

Last updated: August 7, 2026

These terms govern quotes, orders, and deliveries from Peralta Concrete Redimix ("Mr. Redimix"), and use of our website and dispatch platform. By requesting a quote, placing an order, or signing in to the platform, you agree to these terms.

Section 1

Quotes

Quotes show estimated yardage, mix design, additives, pump service if requested, and pricing based on the information given to us. Quotes are estimates only and remain valid for 30 days unless stated otherwise. A quote becomes an order only when it is converted and scheduled by our staff.

Section 2

Orders and Scheduling

All orders are subject to plant capacity, truck availability, and confirmation. Large orders are split across multiple truck loads (generally up to 10 yards per truck, balanced between trucks) and are scheduled in staggered time slots. Delivery windows are estimates and may shift with weather, traffic, plant conditions, or earlier jobs running long.

Cancellations or reschedules must be made at least 24 hours before the scheduled pour. Short-notice cancellations, trucks that arrive and cannot discharge, or loads already batched may be billed.

Section 3

Mix Design, Additives, and Quantities

Concrete is produced to the PSI, aggregate, and additive specification you order, including options such as non-chloride calcium, air, and fiber at the dosages listed at the time of order. You are responsible for confirming that the mix ordered is correct for your application. Yardage is estimated by you or from measurements you provide; you are responsible for ordering enough material, and short loads may carry a minimum-load charge.

Section 4

Delivery, Site Access, and Wait Time

You must provide safe, legal, and accessible site conditions for loaded mixer trucks and, where applicable, pump equipment. Any damage from driving on curbs, driveways, sidewalks, utilities, or private property at your direction is your responsibility. Standard unloading time is included per load; wait time beyond that may be billed at our posted rate.

Section 5

Water Added on Site

Water or additives added at the job site at your request may change strength, air content, and finish. Once site-added water is authorized by you or your representative, we are not responsible for the resulting concrete performance.

Section 6

Product Quality and Placement

Concrete is manufactured to the specification ordered. Once discharged from the truck, placement, consolidation, finishing, jointing, curing, and protection are your responsibility, and quality is not guaranteed against improper handling. Claims about a load must be raised promptly and, where possible, before or during placement.

Section 7

Payment

Payment terms are COD, prepayment, or a charge account subject to credit approval. Charge balances are due per the terms on your invoice; late balances may accrue interest and collection costs. Prices, fuel and delivery charges, additive pricing, and pump rates may change and are confirmed at time of order.

Section 8

Platform Accounts and Acceptable Use

Accounts on the dispatch platform are individual and require administrator approval. Keep your credentials and enrolled passkey devices secure, and do not share access. Access is limited by role — drivers, dispatchers, and administrators see different information — and you agree not to attempt to access data outside your role, scrape the platform, or interfere with its operation. We may suspend or remove access at any time.

Section 9

Clock-In, Location, and Work Records

Employees using field clock-in must be physically within the geofenced area at our yard, and location is checked at clock-in. Vehicle location may be tracked during active runs, and load-log timestamps record who entered each entry. These records are company work records used for dispatch, payroll, and accountability. Falsifying a clock-in, timestamp, or load entry is grounds for discipline.

Section 10

Job Applications

Information and documents submitted through the employment application must be true and your own. Background checks are conducted only with your authorization, as stated in the application. Submitting an application does not create an offer or contract of employment.

Section 11

Notifications and Communications

By using the platform you agree to receive operational messages such as order updates, schedule reminders, and company announcements through the app, browser notifications, phone, or text. Message and data rates may apply.

Section 12

Limitation of Liability

Our liability for any claim relating to material or service is limited to the purchase price of the concrete or service supplied. We are not liable for indirect, consequential, or incidental damages, including labor, equipment, delay, or removal and replacement costs. Estimated arrival times, routing suggestions, and other platform calculations are provided as-is without warranty.

Section 13

Governing Law

These terms are governed by the laws of the State of New Mexico.

Section 14

Changes to Terms

We may update these terms as our services and platform change. Continued ordering or platform use after an update constitutes acceptance.

Section 15

Contact

Peralta Concrete Redimix — 3567 State Highway 47, Peralta, NM 87042.
Questions? Call (505) 866-0605.